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Get the trading app, MetaTrader 5 or MT4 and the web terminal from their own sources — and know beforehand what the install takes with it and what stays written against the account: templates and layouts are local, closed-deal history is not.

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The record of what you traded is not kept in the file you install. Orders, deals and closed positions are written against the account, so a rebuilt desktop terminal, a phone and the browser terminal all read one and the same ledger. What the install carries is the local side: chart layout, templates, saved objects and indicator profiles. What you reconcile numbers against is pulled from the account every time a report is opened, which is why a fresh copy of the software shows a short recent window and not an empty history.

How to download Exness

DeviceWhat to downloadWhere to get it
Android phone / tabletExness Trade app (or Exness Go for Standard and Pro)Google Play
iPhone / iPadExness Trade appApp Store
Windows 10 / 11 PCMetaTrader 5 or MetaTrader 4 desktopExness account area
MacMetaTrader 5 or MetaTrader 4, or the web-based Exness TerminalExness account area / browser
Any browserExness Terminal (web) — nothing to installRuns in the browser

Download guides by device

Which one do I need?

Not sure which to get? The Exness Trade app (Android and iOS) is the simplest way to trade on a phone. On a computer, MetaTrader 5 or MetaTrader 4 installs on Windows and macOS for advanced charting, while the Exness Terminal runs in any browser with nothing to download. Google Play and the App Store are the official app sources; an APK from a third-party site such as apkpure is not recommended for a financial app.

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What sits on the device and what sits on the account

Two different things end up on a machine after an install, and only one of them is a record. The first is presentation — templates, colour schemes, saved objects, the arrangement of windows and the indicator profiles you built. Those are files on that device, and they stay with that device unless you carry them yourself.

The second is the ledger of orders and deals. It is written against the account, not against the copy of the program that placed them, and a report simply asks the server for a slice of it. That is the practical reason a reinstall never costs anyone their closed-deal history and never restores a chart template.

The distinction matters when a number looks wrong. If the disagreement is about a written line — a ticket, a volume, a price, a charge — the software on the device has nothing to do with it, and reinstalling changes nothing at all.

Reading one closed-deal line end to end

A closed-deal line is not one number with decoration around it. The ticket identifies the record; the volume says how much of the position that particular line accounts for; the recorded prices say the levels the deal was written at; and the charges sit in their own fields rather than inside the profit figure.

Reading the profit column alone is the most common way to arrive at the wrong total. Commission is booked against the line, financing is carried on the line, and both are separate fields. A line reads correctly only once its own fields are added together.

The ticket is the anchor for everything else. Times repeat inside a session and prices repeat across a week, so grouping lines by ticket is what turns a list of rows back into the idea you actually had.

Why a remembered trade and a written trade disagree

A position closed in parts is written as several lines, each with its own volume and its own share of the cost. Nothing is duplicated and nothing is missing — one decision in your head simply became several records, and the group answers where a single row cannot.

The other frequent gap is between the level you watched and the level the deal was written at. A screen holds a quote for the moment you looked at it; a record holds the level the deal went through at. Comparing them as if they answered the same question produces a difference that is not an error.

Finally, balance and equity are different totals. Balance moves when a line is written and is therefore settled; equity still contains everything that is open. Checking a closed-deal report against equity mixes a finished record with an unfinished one.

Keeping a copy of the record before you rebuild a machine

An exported statement is a snapshot: it is fixed to the period you asked for and stops changing the moment it is written to disk. That is exactly what makes it useful later, when the live report has grown by hundreds of lines and no longer looks like the week you remember.

Because the ledger itself is account-side, an export is the only part of the record that lives on the device — and the only part a wiped machine can actually take with it. Naming exports by period, and keeping the previous one, turns any future check into a comparison of two files rather than a reconstruction from memory.

Reconciling a report line with what you remember

  1. Open the closed-deal report on a period wider than the trade you are checking — a line written just outside a narrow window looks exactly like a missing trade.
  2. Find the ticket first and work outward from it; times and prices repeat, ticket numbers do not.
  3. Read the volume on the line before the profit. A line that closed part of a position answers only for that part.
  4. Collect every line that belongs to the same idea, including the ones written when the position was reduced, and treat the group as the unit.
  5. Add the commission field and the financing field for those lines before comparing anything — the profit field is the arithmetic of the line, not the cost of holding it.
  6. Compare the recorded price with the level the deal went through at, not with the level you remember watching; those are two different questions.
  7. Decide whether balance or equity is the total you had in mind — one is settled, the other still carries everything open.
  8. Export the period once the lines make sense and keep the file; the export is what the next check compares against.

If a line still refuses to add up after this, the question belongs to that ticket and not to the build on your device — the record is kept against the account, so reinstalling the program cannot change a single field in it.

Where each part of the record is kept

ItemTravels with the installTravels with the account
Chart layout, templates, saved objectsYes, as local files on that deviceNo
Indicator profiles and settingsYes, as local files on that deviceNo
Order and deal historyNoYes, requested from the server per period
Closed-deal report and its totalsNoYes, rebuilt each time it is opened
Exported statement fileOnly where you saved itNo, it is a snapshot

A reinstall or a move to another machine changes the first group and leaves the second untouched.

What each column of a closed-deal line answers

ColumnQuestion it answersQuestion it does not answer
TicketWhich record this line isWhether it is the whole position or part of it
TimeWhen the record was writtenWhen the decision was made
VolumeHow much was closed on this lineWhether anything is still open
PriceThe level the deal was written atThe level quoted a moment earlier
CommissionWhat was booked against this lineThe total across the whole idea
SwapThe financing carried on this lineWhy the position was carried at all
ProfitThe arithmetic of this line aloneThe outcome of the whole idea

Reconciliation means adding the fields of the lines that share an idea, not reading one column.

Frequently asked questions

Does reinstalling the terminal erase my trade history?
No. Orders and deals are written against the account rather than against the copy of the program, so a fresh install reads the same ledger once you log in. What a reinstall does clear is the local side: chart layout, templates, saved objects and indicator profiles on that device.
Why does a freshly installed platform show only recent trades?
A report opens on a default period, not on everything ever recorded. Widening the period asks the server for the older lines and they appear. Nothing was lost; it simply had not been requested yet.
One trade shows up as several lines. Which line is the real one?
All of them are. A position closed in parts is written as one line per part, each with its own volume and its own share of the cost. Group the lines that belong to the same idea and read the group rather than a single row.
The profit column does not match my own total. Where is the difference?
Almost always in the fields the profit column does not contain: the commission booked against the line and the financing carried on it. Add those fields to the line before comparing anything.
The price on the line is not the price I was looking at. Is the record wrong?
The record holds the level the deal was written at; a screen holds the quote for the instant you looked. Those answer different questions, and only the first one is a record.
Should I check a report against balance or against equity?
Balance is settled and moves as lines are written. Equity still contains everything open. Checking a closed-deal report against equity compares a finished record with an unfinished one, and the gap that appears is not a mistake in the report.
Do the phone app and the desktop platform hold the same history?
The ledger is the same because it is kept against the account. What differs is the default period each report opens on, the sorting, and how many fields fit on the screen, which is why one week can look shorter on a phone than on a desktop.
Is there any point in exporting a statement to a file?
An export is fixed to its period and stops changing once saved, so it stays comparable months later when the live report has grown. Keeping one file per period turns a future check into a comparison of two files instead of a reconstruction from memory.
I moved to a new machine and my templates are gone but my trades are there. Why?
That is the expected split. Templates, layouts and indicator profiles are local files that belong to the machine they were made on; orders and deals are written against the account and follow the login, not the hardware.
Can a line be added to the report after it was already written?
The line itself is a record of a completed deal and stands as written. What changes around it is the surrounding set: new lines appear as further parts of a position close, which is why an export taken today and a live report opened next month can show a different number of rows for the same idea.

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